01
Scope
This Privacy Policy explains how VioneSphere, a business technology ecosystem by Codevione Technologies LLP, handles personal information collected through the VioneSphere website, enquiry and demo forms, communications, and related online interactions.
It applies to information collected through this website and does not replace any privacy terms that may apply specifically to a customer contract, subscription, application, or other VioneSphere service.
02
Information we collect
Depending on how you interact with us, we may collect:
- Contact information such as your name, business email address, telephone number, company name and role.
- Enquiry information such as the products, solutions, industries or services you are interested in and information you provide when requesting a demonstration or contacting us.
- Communication information contained in messages or conversations you voluntarily send to us, including interactions with VioneSphere Assist.
- Technical information such as browser type, device information, IP address, approximate location derived from technical data, pages visited, referring pages and basic website activity.
- Cookie and similar technology information where such technologies are used to operate, secure, remember preferences or understand website usage.
We ask that you do not submit sensitive personal information through general enquiry forms unless it is specifically requested and necessary for the service concerned.
03
How we use information
We may use information for purposes including:
- responding to enquiries, requests and demo submissions;
- understanding your business requirements and recommending relevant VioneSphere products or solutions;
- providing, maintaining, securing and improving the website and related services;
- communicating with you about requested products, services, demonstrations or business discussions;
- preventing misuse, fraud, security incidents and unauthorized access;
- maintaining records and meeting applicable legal, regulatory or contractual obligations; and
- understanding website performance and improving the user experience.
Where applicable law requires consent, we will seek consent before processing information for the relevant purpose. You may withdraw consent where the law gives you that right.
05
Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, or meet legal and regulatory requirements.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable retention obligations.
06
Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or destruction.
No website, transmission or storage system can be guaranteed to be completely secure. If we become aware of a security incident affecting personal information, we will take appropriate steps consistent with applicable law and our obligations.
08
Your choices and rights
Depending on your location and applicable law, you may have rights relating to your personal information, which can include requesting access to information we hold about you, correction of inaccurate information, deletion where permitted, withdrawal of consent, or raising a complaint.
To make a privacy-related request, contact us using the details provided below. We may need to verify your identity before completing certain requests.
09
Children's privacy
The VioneSphere website and business services are intended for businesses and professional users. We do not knowingly seek to collect personal information from children through this website.
10
Changes to this policy
We may update this Privacy Policy when our website, services, data practices or legal obligations change. The updated version will be published on this page with a revised “Last updated” date.
We encourage you to review this page periodically so you remain informed about how information is handled.
11
Contact us
If you have a question about this Privacy Policy or want to make a privacy-related request, please contact the VioneSphere team.
Contact VioneSphereVioneSphere is a product ecosystem by Codevione Technologies LLP.
